Bloom doesn't cancel membership - *******

After about 2 years of good medical insurance service with Momentum Health4Me, administered by Bloom, I chose to cancel my membership on 25 September. After an annoying phone call by Nqubeko trying to get me to stay on, I said to proceed with cancelling. I was expecting a confirmation email. Nothing. Then I sent another cancellation reminder on 16 October, again Nqubeko calls me and confirms no more debits will go off my bank account. He confirms on email after I request it. This morning I see a debit went of for R1586!!!! I emailed them first thing for immediate refund.... No response!!!

Be very careful using these 3rd parties for your medical insurance. You see how **** they are after you're stuck with them.