BW
Brian W
1 reviews | Active since Jan 2026
09 Jan 2026, 17:32
Watsup only rep**** 24 hours later to my question
Watsup only rep**** 24 hours later to my question. This was however better than my emails which were ignored completely
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Bloom's replyOfficial
11 Jan 2026, 08:41 Hi Brian, thank you for sharing your feedback with us. We’re sorry for the delay in responding and for the missed email communication — that’s not the experience we aim to provide. We appreciate you acknowledging the WhatsApp assistance and will use your feedback to improve our response times across all channels. Thank you for bringing this to our attention.
Bloom's reply11 Jan 2026, 08:41
Official
Hi Brian, thank you for sharing your feedback with us. We’re sorry for the delay in responding and for the missed email communication — that’s not the experience we aim to provide. We appreciate you acknowledging the WhatsApp assistance and will use your feedback to improve our response times across all channels. Thank you for bringing this to our attention.