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DesneJodamus D

1 reviews | Active since Aug 2023

15 Aug 2023, 20:20

Thank you Call Centre Agent Stephanie

My experience started off very poorly when using the whatsapp service and chatting to an agent using that platform. I was so frustrated I dialed the call centre instead. There I was assited by a lady named Stephanie who answered all my questions and provided me with added information which allowed me to make a more informed decision about my cover. Stephanie gave me peace of mind with her extensive product knowledge, friendly disposition and the ability to pre-empt my needs. Great work to Stephanie. All my stars are for her.

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Replies (1)
Bloom
Bloom's reply16 Aug 2023, 08:37
Official
Dear  Desne.

 We're so happy to hear that you had a great experience with Bloom. Your review has made our day! 

The Bloom team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to assist you again soon. 

 We look forward to our journey with Momentum Health4Me. Welcome to the Bloom family. 

 Kind regards