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Ponatshego M
1 reviews | Active since Dec 2020
19 Sept 2023, 14:00
TERRIBLE Bloom momentum - Health for me
This health insurance has such terrible customer service! I can't get ahold of them, I requested a call from their "Hello Doctor" app yet, had no response. DO NOT BOTHER GOING AHEAD WITH THIS INSURANCE
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Bloom's replyOfficial
19 Sept 2023, 14:18Dear Renolda
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom team
Bloom's reply19 Sept 2023, 14:18
Official
Dear Renolda
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom team