Service need to be improved

Item: Bloom
Rating: 3
Author: Kuohua J

1. Try to implement a hosptial plan . Many time took while runout of telphone data. Till i give it up to Discovery health. 2. Ask for medi post ,they said they did not have my name in the policy.

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Replies (1)

Bloom's replyOfficial

28 Jun 2022, 14:57

Dear Kuohua Jen,

Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.

The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.

Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00

RegardsThe Bloom team

Bloom's reply28 Jun 2022, 14:57

Official