TM
Thabo M

1 reviews | Active since Mar 2016

20 Feb 2023, 12:27

service

hi Marilu Houston

thank you for your service much appreciated

0
Replies (3)
Bloom
Bloom's reply20 Feb 2023, 13:47
Official
Hi Thabo Molelekwa,

Thank you for the wonderful review and for taking the time to share your feedback with Momentum Health4Me. Our priority is customer service, and we are happy that we met that mark! 

Kind clients like you make our job a pleasure. 

Regards 
The Bloom Team
TM
Thabo M's update21 Feb 2023, 10:30
Reviewer Update
Hi Stephanie De Grille I am so unhappy of your service, you so unprofessional you don’t know how to explain the condition of my policy In additional to your email, I was never been communicated about my premium it has increased, yesterday I was called by marilu Houston in changing my debit order to the22nd *-* I do not appreciate this calls I am thinking of cancelling my policy it doesn’t give me joy at all **-an I will also change my review rating on hello peter to bad *-* this not how you treat the client. Have facts right and lean to analyze and explain proper cause clear you don’t know the condition of that policy

you have spoiled my interests on this policy


Bloom
Bloom's reply21 Feb 2023, 10:51
Official
Hi Thabo,

Thank you for reaching out to Bloom. 

We are sorry to hear of your experience,  this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter and provide resolution. 

Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00 

Regards The Bloom team