DS
Dikopo S

1 reviews | Active since Oct 2020

01 Oct 2020, 18:58

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My account has been debited even though i was sent a confirmation that the premium wipp noy go through after my cancelation.

When I wantes to cancel they asked for my cellphone number and no one called! Bad enough they suddenly lost my number on the system as soon as cancelation comes up.

Its month end and im stick with incomplete moneu for my rent duw to an unauthorized debit!!! FIX THIS PLEASE!

0
Replies (2)
Bloom
Bloom's reply07 Oct 2020, 12:46
Official
Good day Dikopo,

We truly apologize for any inconvenience caused. Please forward us your contact details so we can have this issue resolved for you immediately.

The Bloom Team.
Bloom
Bloom's reply16 Oct 2020, 07:34
Official
Dear Dikopo, 

Thank you for making us aware of this problem, and please accept our sincere apologies again. Please note that your refund was processed on the 2nd of October.

If you have any queries in this regard, please contact our customer services team via the website.

Yours,
The Bloom Team