NP
Nokukhanya P

1 reviews | Active since May 2025

31 Oct 2025, 12:10

Pathetic service

My account suspended from one miss payment. Ever since i had the policy no card was sent to me or link of virtual card further more i can not cancel and get refund.

0
Replies (1)
Bloom
Bloom's reply31 Oct 2025, 12:32
Official
Good Day Nokukhanya,

We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to. Providing excellent service is our priority, and we regret that we didn't meet your expectations. One of our service consultants will be in touch shortly with assistance.


Best Regards,
Bloom Team