DG
Dorita G
1 reviews | Active since Nov 2021
02 Dec 2021, 14:25
Non disclosure
Bloom Financial services - Managing my Momentum Health 4 Me cover. Voice prompt states you are in the queue for "0" seconds. Ended up to be 20 minutes. My cover plan was changed without any notification by the company. I only realized this when I called on pharmacy and could not obtain my self medication.
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Bloom's replyOfficial
02 Dec 2021, 14:33Dear Dorita
Thank you for reaching out to Bloom. We are sorry to hear of your experience.
We have arranged for a consultant to contact you and assist in providing clarity on your concerns.
Should you need additional assistance please contact us on *** Monday to Friday 8am to 5pm
kind regards.
The Bloom Team
Bloom's reply02 Dec 2021, 14:33
Official
Dear Dorita
Thank you for reaching out to Bloom. We are sorry to hear of your experience.
We have arranged for a consultant to contact you and assist in providing clarity on your concerns.
Should you need additional assistance please contact us on *** Monday to Friday 8am to 5pm
kind regards.
The Bloom Team