Nipho followed up on my request, did the necessary enquiries, came back to me immediately and sorted out my problems

Dear  Elsie  

We're so happy to hear that you had a great experience with Bloom. Your review has made our day! 

The Bloom team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to assist you again soon.  

Kind regards