N
Nare
1 reviews | Active since Feb 2021
25 Feb 2021, 11:51
Mixed feelings
Customer care service is great. However, your courier service provider failed to deliver my card yesterday after arriving at a wrong address and they were just about 10 km from my address but chose to not come and promised to deliver it today in the morning. That has not happened
Helpful (0)
Replies (2)0
Replies (2)
Bloom's replyOfficial
25 Feb 2021, 12:21Good day Nare,
Thank you for the feedback, we really do appreciate it.
We will be sure to escalate your query relating to the courier company and will be in touch asap to sort this out for you, we are glad you have had great service from our customer services team though.
Thank you again.
The Bloom Team.
Thank you for the feedback, we really do appreciate it.
We will be sure to escalate your query relating to the courier company and will be in touch asap to sort this out for you, we are glad you have had great service from our customer services team though.
Thank you again.
The Bloom Team.
Bloom's reply25 Feb 2021, 12:21
Official
Good day Nare,
Thank you for the feedback, we really do appreciate it.
We will be sure to escalate your query relating to the courier company and will be in touch asap to sort this out for you, we are glad you have had great service from our customer services team though.
Thank you again.
The Bloom Team.
Thank you for the feedback, we really do appreciate it.
We will be sure to escalate your query relating to the courier company and will be in touch asap to sort this out for you, we are glad you have had great service from our customer services team though.
Thank you again.
The Bloom Team.
Bloom's replyOfficial
26 Feb 2021, 10:47Good day Nare,
In regards to your query kindly note the courier company has confirmed they will be doing the delivery today. Please contact us on *** (customer services) should you still require further assistance.
We do hope this will be resolved today. Thank you for your patience & understanding in this matter.
The Bloom Team.
In regards to your query kindly note the courier company has confirmed they will be doing the delivery today. Please contact us on *** (customer services) should you still require further assistance.
We do hope this will be resolved today. Thank you for your patience & understanding in this matter.
The Bloom Team.
Bloom's reply26 Feb 2021, 10:47
Official
Good day Nare,
In regards to your query kindly note the courier company has confirmed they will be doing the delivery today. Please contact us on *** (customer services) should you still require further assistance.
We do hope this will be resolved today. Thank you for your patience & understanding in this matter.
The Bloom Team.
In regards to your query kindly note the courier company has confirmed they will be doing the delivery today. Please contact us on *** (customer services) should you still require further assistance.
We do hope this will be resolved today. Thank you for your patience & understanding in this matter.
The Bloom Team.