JS
Jacqueline S
1 reviews | Active since Nov 2016
08 Jun 2021, 15:22
Legal steps next
No ratings should be given at all. I have accepted their membership for momentum under false pretenses. I am not able to use my medical insurance due to waiting period which was clearly not supposed to be applicable as their was no break in my policies also its telephonic ally recorded. I am furious as the director refuse to answer call.. MR JOHN KRUGER. Legal steps will now be taken
Helpful (0)
Replies (3)0
Replies (3)
Bloom's replyOfficial
08 Jun 2021, 16:34Hi there Jacqueline,
Thanks very much for bringing this matter to our attention. Our managing director has been in touch with you and the matter has been resolved with Momentum. Our head of customer services will be following up over the next few days to ensure all is well.
Have a wonderful afternoon.
Thanks very much for bringing this matter to our attention. Our managing director has been in touch with you and the matter has been resolved with Momentum. Our head of customer services will be following up over the next few days to ensure all is well.
Have a wonderful afternoon.
Bloom's reply08 Jun 2021, 16:34
Official
Hi there Jacqueline,
Thanks very much for bringing this matter to our attention. Our managing director has been in touch with you and the matter has been resolved with Momentum. Our head of customer services will be following up over the next few days to ensure all is well.
Have a wonderful afternoon.
Thanks very much for bringing this matter to our attention. Our managing director has been in touch with you and the matter has been resolved with Momentum. Our head of customer services will be following up over the next few days to ensure all is well.
Have a wonderful afternoon.
JS
Jacqueline S's updateReviewer Update
11 Jun 2021, 11:27Happy to say that my query has been resolved and Mr Kruger was extremely polite when he called as was O'Neil Naidoo. Thank you
JS
Jacqueline S's update11 Jun 2021, 11:27
Reviewer Update
Happy to say that my query has been resolved and Mr Kruger was extremely polite when he called as was O'Neil Naidoo. Thank you
Bloom's replyOfficial
17 Jun 2021, 17:47Hi there Jacqueline,
Thanks for posting this positive comment, we are really pleased that we were able to resolve your complaint. Have a great evening.
Thanks for posting this positive comment, we are really pleased that we were able to resolve your complaint. Have a great evening.
Bloom's reply17 Jun 2021, 17:47
Official
Hi there Jacqueline,
Thanks for posting this positive comment, we are really pleased that we were able to resolve your complaint. Have a great evening.
Thanks for posting this positive comment, we are really pleased that we were able to resolve your complaint. Have a great evening.