A
Ashley
1 reviews | Active since Jan 2024
19 Feb 2024, 10:33
Lack of coordination
There’s no coordination between Health4Me and Multiply. The run around is ridiculous. Having to spend 3 hours on the phone for something one department didn’t do is not it. You need to do better and train your team well, some of them can’t even speak up, they sound like they are hearing such an inquiry for the first time. Absolutely disappointing.
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Bloom's replyOfficial
19 Feb 2024, 11:07Dear Ashley
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom team
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom team
Bloom's reply19 Feb 2024, 11:07
Official
Dear Ashley
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom team
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom team