BC
Brian C
1 reviews | Active since Apr 2026
24 Apr 2026, 15:47
It took me some time to understand the options
It took me some time to understand the options. Sending me a brochure is not explaining what the options cover. I had to explain that l needed a quote written out. After about 5 tries l decided on the option. The final reading out of the contract and checking the yes or no options went well and l did not feel rushed. All in all l feel Priya did a good job.
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Bloom's replyOfficial
25 Apr 2026, 21:07Hi Brian, thank you for your honest and thoughtful feedback. We genuinely appreciate it. You've raised a fair point: a brochure alone isn't the same as a real conversation about what your options actually cover, and we hear you. We're glad Priya stuck with you through the process and that the final steps felt thorough and unhurried. Your feedback helps us improve how we present information from the very start, and we'll make sure it reaches the right people. Thank you for your patience, and welcome to Bloom!
Warm regards,
The Bloom Team
Warm regards,
The Bloom Team
Bloom's reply25 Apr 2026, 21:07
Official
Hi Brian, thank you for your honest and thoughtful feedback. We genuinely appreciate it. You've raised a fair point: a brochure alone isn't the same as a real conversation about what your options actually cover, and we hear you. We're glad Priya stuck with you through the process and that the final steps felt thorough and unhurried. Your feedback helps us improve how we present information from the very start, and we'll make sure it reaches the right people. Thank you for your patience, and welcome to Bloom!
Warm regards,
The Bloom Team
Warm regards,
The Bloom Team