XM
Xolisile M
1 reviews | Active since Apr 2021
23 Dec 2024, 18:53
I'm not pleased about my December premium deduction, it's more than the usual with no announcement whatsoever
I'm not pleased about my December premium deduction, it's more than the usual with no announcement whatsoever. The only engagement I had was about misplaced medical card, which was delivered without me being told it will add extra charges. Can Bloom Finance team sort this out return my R155 back to my account otherwise I'm formed to close this account with them and take other service providers.
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Bloom's replyOfficial
06 Jan 2025, 08:19Hi Xolisile,
We apologize for any inconvenience you experienced. Your satisfaction is important to us, and we're committed to making things right. Your feedback has been referred to our service team and they will reach out to shortly.
Best Regards,
Bloom Team
We apologize for any inconvenience you experienced. Your satisfaction is important to us, and we're committed to making things right. Your feedback has been referred to our service team and they will reach out to shortly.
Best Regards,
Bloom Team
Bloom's reply06 Jan 2025, 08:19
Official
Hi Xolisile,
We apologize for any inconvenience you experienced. Your satisfaction is important to us, and we're committed to making things right. Your feedback has been referred to our service team and they will reach out to shortly.
Best Regards,
Bloom Team
We apologize for any inconvenience you experienced. Your satisfaction is important to us, and we're committed to making things right. Your feedback has been referred to our service team and they will reach out to shortly.
Best Regards,
Bloom Team