A
Abongile

1 reviews | Active since Jul 2025

25 Jul 2025, 08:32

I was told that two ...

I was told that two cards will be sent mine as the account holder and the one for the person I have covered but now it seems like I have to dig and push for the service to provided Thandeka the one who called promised that cards will be delivered at the same time but now it's only one person's card that has been delivered the one that I have covered but the account holders card is not delivered what exactly is the problem

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Replies (1)
Bloom
Bloom's reply25 Jul 2025, 15:17
Official
Hi Abongile

We're sorry to hear about your experience and appreciate you bringing it to our attention.
Please accept our humble apologies we have sent out the second card and it will be delivered in the next few days.

Providing excellent service is our priority, and we regret that we didn't meet your expectations.