I received a call yesterday from an agent who informed me that I missed a premium for one month then I her asked to call back the following day so that I can look for proof of payment

I received a call yesterday from an agent who informed me that I missed a premium for one month then I her asked to call back the following day so that I can look for proof of payment. I am impressed with the impeccable service I received from Nqubeko Shezi .I explained my situation and he asked me to email POP then came back with a feedback that there was a technical problem my premiums are up to date .I highly recommend Bloom and thank you .