EM
Emmaculate M

1 reviews | Active since Oct 2020

16 Sept 2025, 10:36

I had a wonderful experience with Tessa, from helping me with the how to access my momentum virtual card, to my app giving me issues she called me, escalated the matter and still called me back to let me know she escalated it and they told her what the i

I had a wonderful experience with Tessa, from helping me with the how to access my momentum virtual card, to my app giving me issues she called me, escalated the matter and still called me back to let me know she escalated it and they told her what the issue is, and it would take 3 business days to fix and she would call me Monday for feedback. I appreciated everything she did for me and I wish I could get her every time I have an issue. I love building relationships makes it easier to ask for help because you already know she’s willing and ready to help.

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Replies (1)
Bloom
Bloom's reply16 Sept 2025, 11:59
Official
Hello,

We're so happy to hear that you had a great experience with Thandeka Mzobe. Your review has made our day!
The Bloom team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to assist you again soon.

Kind regards
The bloom team.