Tt
Tee tarah.hendricks
1 reviews | Active since Oct 2025
02 May 2026, 08:55
Horrible service
Always received great service until the 24th of April, the customer service was horrible the person i spoke to didn’t want to understand that i was misinformed about something important she or he was just blunt made me wait 30+ minutes for a response, i then requested to log a complaint and that person ignored my request, i sent a complaint via email also still no response till this very day, so after this experience i wouldn’t recommend bloom to any family or friends anymore as a customer that was always happy with the service im extremely disappointed.
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Bloom's replyOfficial
03 May 2026, 11:29Thank you for your feedback, and we’re sorry for the experience you had on 24 April. We understand how frustrating it is to feel dismissed, wait so long for a response, and then not be assisted when requesting to log a complaint. This is not the level of service we aim to provide.
Please contact our support team on *** or visit www.bloom.insure so we can escalate your complaint and assist you as soon as possible.
Warm Regards,
The Bloom Team
The Bloom Team
Bloom's reply03 May 2026, 11:29
Official
Thank you for your feedback, and we’re sorry for the experience you had on 24 April. We understand how frustrating it is to feel dismissed, wait so long for a response, and then not be assisted when requesting to log a complaint. This is not the level of service we aim to provide.
Please contact our support team on *** or visit www.bloom.insure so we can escalate your complaint and assist you as soon as possible.
Warm Regards,
The Bloom Team
The Bloom Team