K
Kimjansen
1 reviews | Active since May 2025
04 Mar 2026, 09:46
Hope listened and to...
Hope listened and told me there is a 30 day notice and even suggested a downgrade on my plan and when i said im not interested she was not persistent she respected my decision and told me she will put through the cancellation thank you Hope.
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Bloom's replyOfficial
05 Mar 2026, 07:44Thank you for sharing your experience. We're glad to hear that Hope listened carefully and explained the 30-day notice period clearly. It's great that she also offered a downgrade option while still respecting your decision when you chose to proceed with the cancellation. We appreciate your feedback and will be sure to pass your kind words on to Hope.
Bloom's reply05 Mar 2026, 07:44
Official
Thank you for sharing your experience. We're glad to hear that Hope listened carefully and explained the 30-day notice period clearly. It's great that she also offered a downgrade option while still respecting your decision when you chose to proceed with the cancellation. We appreciate your feedback and will be sure to pass your kind words on to Hope.