Health4Me

There was an isue with the debit order on december. At first I was very frustrated, because the insurance was suspended due to non payment. My frustration was because I couldn't get a hold of someone to make arrangements or make an arrangement/payment on the app. The whatsapp line was not helpful at all, I felt that I was going in circles. Someone called me after I replaying on a email, and it was sorted in 5min. So that is something they can work on, I assume it was because of the hollidays. If they can include an arrangement option on the app it would be great. Otherwise, for the price of the insurance and what you get, it is realy a great medical insurance if you can't afford a medical aid. I have my mom on this insurance an she is diabetic. Over all it is a great service.