NM
Nonkululeko M

1 reviews | Active since Apr 2022

20 May 2022, 12:57

Great service from Princess

Great service. I requested a callback on their website yesterday to get information and be quoted on a suitable medical insurance policy for myself and I received a call within less than 10min from Princess. She explained everything perfectly, she was friendly, patient and answered every question I had clearly. I miss having such good service, she could've just easily rushed the call to close the sale but her service was incredible. I'm very pleased to join Bloom as I was so worried that I won't get proper medical care at an affordable monthly rate as I am currently expecting. That call put my mind at so much ease, I hope to receive the same consistency whenever I interact with anyone from customer service. Kudos to you, Princess! 😃

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Replies (1)
Bloom
Bloom's reply20 May 2022, 13:22
Official
Hi  Nonkululeko Mbhele

Thank you so much for taking the time to provide feedback on  our consultant and Bloom . We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. 

Welcome to the Momentum Health4Me and your journey to affordable health care. 

Kind regards The Bloom Team