CMHm
Christine Magdelena Hanekom magdah.mh

1 reviews | Active since Oct 2022

14 Oct 2022, 10:49

Exceptional Customer Service

I contacted to Bloom as I wanted to change my medical aid. From the first call the whole experience was excellent! The consultant I spoke with was friendly, helpful and she had a very good knowledge of the product. She took time to answer all my questions and queries that I had. Within 1 week, I received my new membership pack including my membership card. With my previous medical aid, I had to phone about 5 times and waited almost 7 months to get my medical aid card! Well done Bloom I wish you all the best keep up the great service!

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Replies (1)
Bloom
Bloom's reply17 Oct 2022, 10:28
Official
Dear Christine

We're happy to have met your expectations! Thank you for the review. 

We're thankful for amazing customers like you. 

We hope to assist you again soon! 

Kind regards 

The Bloom Team