DK
Dru K

1 reviews | Active since Jun 2012

05 Dec 2025, 10:41

Dropping the ball here Bloom

Dropping the ball here Bloom. You've always been the most helpful when it comes to support, but this time you've dropped the ball big time. Activated my policy through you, was promised policy documents and to this day no information regarding my cover, and no response from your team. What is happening?

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Replies (1)
Bloom
Bloom's reply05 Dec 2025, 11:42
Official
Good Day,

We're sorry that your experience with our services fell short of your expectations. Your feedback helps us improve, and we'd like to understand more about what happened. Our service team is already looking into the matter and will be in contact soon. 

Kind Regards,Bloom Team.