MK
Morris K

1 reviews | Active since Jan 2015

05 Mar 2024, 12:50

Disgusting Service and what a waste of my money for a whole 4 months

No go area if you have a chronic illness After the 3 months waiting period on the health 4 me gold membership i found out my medication is not on formulary so the only option is to cancel my membership because the consultant told me it is what is Maybe works for other things like dentistry and optometry but for me it was a complete waste of time and money

0
Replies (3)
Bloom
Bloom's reply05 Mar 2024, 15:43
Official
Hi Morris
 
We're disappointed to hear that you didn't have a positive experience. We take your feedback seriously and would appreciate the opportunity to address your concerns. Our service team will get in touch as soon as possible. 

MK
Morris K's update15 Mar 2024, 08:38
Reviewer Update
I got a call from one very unhelpful lady and that was it and no feedback whatsoever who blamed everything on my medical practitioner
I guess all they want is my money and not provide a service to me
Bloom
Bloom's reply15 Mar 2024, 08:52
Official
 Good morning 

We apologize for any inconvenience you experienced. Your satisfaction is important to us, and we're committed to making things right. Your feedback has been referred to our service team and they will reach out to shortly.