EZ
Ernestinah Z
1 reviews | Active since Mar 2021
01 Dec 2022, 11:41
Customer care
I give Bloom Health 2 stars because I heard about my suspension from the optometrists rooms otherwise bloom health never contacted me regarding the suspension yet they kept on deducting monthly premiums
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Bloom's replyOfficial
01 Dec 2022, 14:11Dear Ernestinah Fakazile Zincume
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom team
Bloom's reply01 Dec 2022, 14:11
Official
Dear Ernestinah Fakazile Zincume
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom team