LT
Lorraine Trublet-De-Nermont

1 reviews | Active since Feb 2019

26 Sept 2022, 09:51

CERTAIN POINTS NOT DISCLOSED

The consultant I spoke to failed to inform me that my first debit order would be a once off payment of R1115 at the beginning of Sept and not the R800 odd rand (apologies I forgot the exact amount). I was also not informed that it would be deducted on the 1st of October & not September which is the reason why it was returned. This problem has now been resolved and moved up one month. Therefore please ensure your consultants inform future clients and not leave them in the dark because it causes extra bank fees that I can ill afford as a SASSA pensioner. Other than that I was completely satisfied with the prompt & professional service provided.

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Replies (1)
Bloom
Bloom's reply26 Sept 2022, 10:04
Official
Dear Lorraine Trublet-De-Nermont,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. 

Welcome to the Bloom family and your journey to affordable health care.

Kind regards

The Bloom Team