Bloom - Pleasantly surprised
I recently wrote a scathing review regarding Bloom Momentum HEALTH4ME. In response to this the ladies at Bloom helped to get the issues sorted. They made sure the right people at Momentum knew about my problems. Thank you very much. At this moment in time I am recovering from surgery, going a bit batty. I am also hoping that the bills are being sorted by Momentum. I do believe that the authorisation system of Momentum needs looking into because my experience of it was not pleasant, at all. I also am not sure how much the various departments at the Union Hospital didn't exacerbate issues.
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Replies (1)Bloom's replyOfficial
29 Oct 2020, 11:39Good day Mrs Sinclair,
Thank you for the wonderful feedback - we sincerely appreciate knowing our staff are doing their best to assist our Bloom customers. We do hope you recover well and if there are any issues or concerns please do not hesitate to contact our customer services team and we will gladly assist where possible.
We will be sure to smooth out the authorization process as mentioned, we do apologize for the confusion surrounding and look forward to making it a lot more seamless.
Take care and have yourself a wonderful day.
The Bloom Team.
Thank you for the wonderful feedback - we sincerely appreciate knowing our staff are doing their best to assist our Bloom customers. We do hope you recover well and if there are any issues or concerns please do not hesitate to contact our customer services team and we will gladly assist where possible.
We will be sure to smooth out the authorization process as mentioned, we do apologize for the confusion surrounding and look forward to making it a lot more seamless.
Take care and have yourself a wonderful day.
The Bloom Team.
Bloom's reply29 Oct 2020, 11:39
Official
Good day Mrs Sinclair,
Thank you for the wonderful feedback - we sincerely appreciate knowing our staff are doing their best to assist our Bloom customers. We do hope you recover well and if there are any issues or concerns please do not hesitate to contact our customer services team and we will gladly assist where possible.
We will be sure to smooth out the authorization process as mentioned, we do apologize for the confusion surrounding and look forward to making it a lot more seamless.
Take care and have yourself a wonderful day.
The Bloom Team.
Thank you for the wonderful feedback - we sincerely appreciate knowing our staff are doing their best to assist our Bloom customers. We do hope you recover well and if there are any issues or concerns please do not hesitate to contact our customer services team and we will gladly assist where possible.
We will be sure to smooth out the authorization process as mentioned, we do apologize for the confusion surrounding and look forward to making it a lot more seamless.
Take care and have yourself a wonderful day.
The Bloom Team.
