NG
Nandhagopaul G
1 reviews | Active since Jul 2023
14 Jan 2026, 12:44
Bloom Health4me cannot be trusted, beware
I took out a Momentum Health policy with Bloom on 1/11/2025. I received my policy documents on 12/11/2025. On the same day, 12/11/2025, I received a mail advising of the price increase. Needless to say I was unhappy about this and after much discussion with Bloom management, I cancelled my policy on the basis that they will refund the premium. They provided confirmation that the policy was cancelled on 27/11/2025 and that they will refund the premium within 10-14 days. I did not receive the refund and when I followed up, I was told that the management is on leave and will be back in Jan 2026. On 9/1/2026 I received a call advising that they will not refund me the premium paid.
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Replies (3)NG
Nandhagopaul G's updateReviewer Update
15 Jan 2026, 08:04Hi Bloom.
I tried sending the mail, as per your response above, but the mail was returned stating that the email address that you have supp**** is unknown. This is indeed shocking and further puts your integrity into question after agreeing in writing to refund me and then refusing thereafter.
The following message to <***re> was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 550-'Invalid Recipient - https://community.mimecast.com/docs/DOC-1369#550 [qvGgduRuNDmrMdOlgkloAQ.za55]'
I tried sending the mail, as per your response above, but the mail was returned stating that the email address that you have supp**** is unknown. This is indeed shocking and further puts your integrity into question after agreeing in writing to refund me and then refusing thereafter.
The following message to <***re> was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 550-'Invalid Recipient - https://community.mimecast.com/docs/DOC-1369#550 [qvGgduRuNDmrMdOlgkloAQ.za55]'
NG
Nandhagopaul G's update15 Jan 2026, 08:04
Reviewer Update
Hi Bloom.
I tried sending the mail, as per your response above, but the mail was returned stating that the email address that you have supp**** is unknown. This is indeed shocking and further puts your integrity into question after agreeing in writing to refund me and then refusing thereafter.
The following message to <***re> was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 550-'Invalid Recipient - https://community.mimecast.com/docs/DOC-1369#550 [qvGgduRuNDmrMdOlgkloAQ.za55]'
I tried sending the mail, as per your response above, but the mail was returned stating that the email address that you have supp**** is unknown. This is indeed shocking and further puts your integrity into question after agreeing in writing to refund me and then refusing thereafter.
The following message to <***re> was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 550-'Invalid Recipient - https://community.mimecast.com/docs/DOC-1369#550 [qvGgduRuNDmrMdOlgkloAQ.za55]'
NG
Nandhagopaul G's updateReviewer Update
16 Jan 2026, 13:21I am still waiting for Bloom to contact me on my complaint. They provided an email address to contact them on, which was an unknown address.
NG
Nandhagopaul G's update16 Jan 2026, 13:21
Reviewer Update
I am still waiting for Bloom to contact me on my complaint. They provided an email address to contact them on, which was an unknown address.
NG
Nandhagopaul G's updateReviewer Update
19 Jan 2026, 12:40Still no response from Bloom on my query and refund
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Nandhagopaul G's update19 Jan 2026, 12:40
Reviewer Update
Still no response from Bloom on my query and refund