NM
Nomvula M
1 reviews | Active since Oct 2018
12 May 2022, 18:52
Bloom financial services are **********
I am fed up with Bloom "health for me" I pay my premium religiously every mothe but they gave the audacity of not paying for procedure s I was told are covered. I just received a bill from my dentist for a tooth extraction, I was told that this health insurance covers it . This is absolute nonsense. In February I tested positive for covid submit my documents for a refund for my PCR till today they never payed . I
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Replies (1)Bloom's replyOfficial
13 May 2022, 07:06Dear Nomvula Mbokazi,
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom Team
Bloom's reply13 May 2022, 07:06
Official
Dear Nomvula Mbokazi,
Thank you for reaching out to us. We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to.
The matter has been referred to our customer support team who will get in touch with you shortly to discuss the matter further.
Should you need additional assistance please contact us on *** Monday to Friday 08h00 to 17h00 or Saturday 08h00 to 13h00
Regards
The Bloom Team
