AT
Ayanda T
1 reviews | Active since Jun 2026
08 Jun 2026, 12:18
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Agent seemed very distracted, there was background noise and she did not drop the call afterwards. Instead she joined the conversation in the background
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Bloom's replyOfficial
08 Jun 2026, 13:20Dear Ayanda T,
Thank you for taking the time to share your feedback with us.
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. We understand your concerns regarding the background noise, the perceived lack of attention during the call, and the interaction that occurred after the call should have ended.
Providing professional and focused service is very important to us, and your feedback will be shared with the relevant team for review and coaching where necessary.
We value your comments as they help us improve the experience we provide to our members. Thank you for giving us the opportunity to address this.
Warm Regards,
The Bloom Team
Thank you for taking the time to share your feedback with us.
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. We understand your concerns regarding the background noise, the perceived lack of attention during the call, and the interaction that occurred after the call should have ended.
Providing professional and focused service is very important to us, and your feedback will be shared with the relevant team for review and coaching where necessary.
We value your comments as they help us improve the experience we provide to our members. Thank you for giving us the opportunity to address this.
Warm Regards,
The Bloom Team
Bloom's reply08 Jun 2026, 13:20
Official
Dear Ayanda T,
Thank you for taking the time to share your feedback with us.
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. We understand your concerns regarding the background noise, the perceived lack of attention during the call, and the interaction that occurred after the call should have ended.
Providing professional and focused service is very important to us, and your feedback will be shared with the relevant team for review and coaching where necessary.
We value your comments as they help us improve the experience we provide to our members. Thank you for giving us the opportunity to address this.
Warm Regards,
The Bloom Team
Thank you for taking the time to share your feedback with us.
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. We understand your concerns regarding the background noise, the perceived lack of attention during the call, and the interaction that occurred after the call should have ended.
Providing professional and focused service is very important to us, and your feedback will be shared with the relevant team for review and coaching where necessary.
We value your comments as they help us improve the experience we provide to our members. Thank you for giving us the opportunity to address this.
Warm Regards,
The Bloom Team