dF
decan F

1 reviews | Active since Aug 2017

30 Mar 2025, 07:39

Absolutely Disgraceful Service!

If I could give you a zero I would because pathetic does not even begin to emphise just how disgusting this company is! I signed up with Bloom 3 years back, believing their promises of “the BEST HEALTHCARE BENEFITS.” However, when I actually needed them in the 1st time since i joined, they refused to cover anything!—despite all their flashy guarantees. Every claim was rejected with excuses, and their customer service was completely useless. This company is nothing but a ****, taking hard-earned money and offering zero real benefits in return. The 24/7 HELLO Doctor they offer is just as pathetic as them as you lucky if you get a response 3 days later. In 3 years of never claiming guess what they covered me for? I went into clicks the one day to get a throat sweet as I felt a bit of flu coming on and what a blessing the woman said they covered it WOW CONGRADULATIONS OUR HEROS CAME TO THE PARTY FOR A PRODUCT WHICH ONLY CAME TO R56. I would NOT recommend them to anyone! If you’re considering signing up, stay far away—they are nothing but *******.All the reviews you see here are **** consider this one the only real one which was not written by there employees! Here is the honest truth in total they have taken from me R32040 and iv benefited R56 back from them you call that fair ? I call it day light *******. I requested my recording of the day i signed up as I know very clear that I asked for a hospital plan and 4 days later I am still waiting to which they cannot provide. If you think this review will be where i stop you are mistaken because I will take this viral, cartblanch and every avenue i can to expose your ***** company!!!!

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Replies (2)
Bloom
Bloom's reply31 Mar 2025, 08:06
Official
 Good Day,

We're sorry to hear about your experience. Your feedback is valuable to us, and we'd like to learn more about what went wrong so we can address it. One of our service consultants will be in touch with assistance as soon as possible. 

Best Regards,
Bloom Team

 
Bloom
Bloom's reply31 Mar 2025, 08:20
Official
Good day 

We're disappointed to hear that you didn't have a positive experience. We take your feedback seriously and would appreciate the opportunity to address your concerns. Our service team will get in touch as soon as possible. 

Kind regards 

The bloom team.