BLOEKOMHUISIE,OWNER PERCILLA GOOSEN-*************!

I AM DISAPPOINTED AT THE UNPROFESSIONAL AND ********* SERVICE RECEIVED FROM MS P GOOSEN WHO OWNS BLOEKOMHUISIE.WE MADE A BOOKING ON [URL Removed] FOR 2 NIGHTS.THEY GAVE US A DISCOUNTED RATE OF R1980 CAUSE IT WAS A LATE BOOKING,JUST 5 DAYS BEFORE THE ACTUAL WEEKEND.WHEN I FINISHED THE BOOKING,I SAW THAT THE BOOKING WENT THROUGH FOR 3 PEOPLE IN 1 ROOM.THIS WAS A MISTAKE IT WAS TO BE FOR 4. I COULD NOT CHANGE THE BOOKING AT THIS STAGE,SO I PHONED THE OWNER.I TOLD HER THAT MY BOOKING WENT THROUGH AS 3 PEOPLE IN 1 ROOM.I SAID WE WERE A FAMILYOF4 AND ASKED HER IF I MUST BOOK ANOTHER ROOM?SHE EXPLAINED TO ME THAT IT WAS A TWO BEDROOMED HOUSE AND WAS BOOKED AS A UNIT,SHE SAID IT WAS FINE BECAUSE WHETHER WE ARE 3 OR 4 DOES NOT MATTER CAUSE THE HOUSE HAS ACCOMODATION FOR 4! I THEN TOLD HER THE PRICE I WAS QUOTED BY [URL Removed] AND SHE WAS UPSET,TELLING ME THAT THEY HAD NO RIGHT TO GIVE DISCOUNTS WITHOUT ASKING HER! SHE CONFIRMED THAT VERY NIGHT VIA TELEPHONE THAT THE RATE WAS FINE. THE NEXT DAY,SHE WENT TO [URL Removed] AND CANCELLED MY RESERVATION SAYING SHE WILL ONLY HONOUR IT IF I PAID FOR 4 PEOPLE AT R1320/NIGHT.SHE DISHONOURED HER BUSINESS COMMITMENT.WATCH*OUT*FOR*HER,SHE'S *************&.