SU
Sebongile U

1 reviews | Active since Jun 2023

22 Jun 2023, 09:32

You have deducted double from my account after Miss Class Maluleke confirmed that they will be transferring my policy to MiWayBlink as I have requested for a lesser premium but now I had to pay for the old insurance and the new one of which it was not the

You have deducted double from my account after Miss Class Maluleke confirmed that they will be transferring my policy to MiWayBlink as I have requested for a lesser premium but now I had to pay for the old insurance and the new one of which it was not the agreement. She confirmed that I don’t have to call and arrange for cancellation she did it immediately and I’ll be paying R1111 from R1400 as from the 20th of June but to my suprise on the 20th they deducted R1400 and yesterday they deducted another amount of R1111 in my account

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Replies (1)
Blink by MiWay
Blink by MiWay's reply22 Jun 2023, 09:54
Official
Hi Sebongile

This sounds like a terrible misunderstanding.  Apologies for the big inconvenience this has caused. 
Your query has been shared with the relevant team for a resolution. Please expect a call shortly.

Regards 
The MiWay Blink team