WJ
Wendy J

1 reviews | Active since Jan 2023

26 Jan 2023, 15:24

Unhappy Customer

The level of communication from Myway Blink is pathetic. My vehicle was involved in an accident in December 2022. We are now nearing end of January the car is still not fixed. I have to constantly do follow-ups and in return get phone calls from unprofessional agents whom i feel like they dont know what they are doing,...I quote from the agents mouth on a telephonic conversation after doing countless follow-ups on the status of my claim "This is not my problem....i was not working on this claim but only trying to assist". Honestly the company needs to review the agents that we as customers have to deal with..never in my life have i ever heard the person who is suppose to be providing a service to a customer saying 'This is not my problem'. To cut my story short, i am not happy with the services rendered by MyWay Blink. I am waiting for my car to be fixed and changing service providers

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Replies (1)
Blink by MiWay
Blink by MiWay's reply26 Jan 2023, 16:09
Official
Hi there Wendy, 

We’re so sorry to hear that this has happened, and we can assure you that someone will be in touch shortly to sort this out and turn things around. Please accept our apology for any hassles we have caused you.

Best regards
The MiWay Blink Team