Unacceptable and Heartless Service from Blink by Miway

I am extremely disappointed and frustrated with the service I received from Blink by Miway. Despite being a loyal customer, I was treated with utter disregard and lack of empathy.

The issue began when I missed one premium payment, which led to Blink debiting my account before the scheduled debit order date. I understood that this was a consequence of my missed payment. However, what followed was unacceptable.

After two months of successful debit orders, Blink suddenly debited my account again without my knowledge or consent. To add insult to injury, this happened at a time when I was facing a family crisis, having to contribute to a immediate family funeral. The funds in my account were desperately needed, but Blink showed no regard for my situation.

When I explained my circumstances to the consultant, I was shocked to be told that I would not be eligible for a refund. This response was heartless and demonstrated a complete lack of understanding and compassion.

As a customer, I expect to be treated with respect and fairness. Blink by Miway has fallen short of these expectations, and I would not recommend their services to anyone!