Slow and Rude service, Terrible experience

Terrible service from Miway & Blink.

I tried to cancel an insurance policy for my vehicle that I have sold. I was advised to contact the whatsapp number and the response was that they would call me back in 3 workings days. So it takes them 3 working days to call you back to cancel a policy? Totally unacceptable.

I then call in to the call centre and a rude consultant by the name of Sipho who i tried to explain to that i would like to cancel my policy, then starts shouting at me and telling me that blink is a different department and it is only online and i cannot speak to anyone.

Really disgusted by the service i have received. I will no longer take any insurance cover with them in future.