LM
Lucia M

1 reviews | Active since Oct 2023

26 Oct 2023, 12:51

Poor service

Hi I'm Lucia Manosi I'm not happy about miway Blink since they tow my car on the 6 October 2023 I didn't get feedback from them I made follow up yesterday morning feedback. I don't even where my car placed, the send me panel beater contact of polokwane they said my car is there when I call the panel beater they didn't received my car yet. Service of this insurance is very poor. Since the day of incident service is poor. For 13 days excluding weekend no feedback until today

0
Replies (3)
Blink by MiWay
Blink by MiWay's reply26 Oct 2023, 12:58
Official
Hi there Lucia 

We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver. Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 

Best regards
The MiWay Blink Team
LM
Lucia M's update26 Oct 2023, 17:15
Reviewer Update
If you can tell me where have you placed my car I will go fetch it and I will fix it myself please I can't wait for another week's or month. I will fix it myself cause it's looks like you want to fix it.
Blink by MiWay
Blink by MiWay's reply26 Oct 2023, 17:37
Official
Someone will get in touch to give you an update.