Poor service

When I got a quote from Blink by Miway, a Miway consultant contacted me trying to reduce the blink quote and without telling me that they are two different departments of Miway. Secondly after accepting the insurance with blink, they wanted me to change my tracking device to Netstar, however it went over a month where Miway blink or myself could not arrange a booking with Netstar. Due to the delay, my vehicle was not covered for theft and highjacking, as per policy wording. I immediately cancelled my policy with Blink as my vehicle was at risk. Thirdly their explanation with regards to rebate on policy for driving less does not make exist.