MM
Makhotla M

1 reviews | Active since May 2021

13 Dec 2024, 14:10

No sense of Urgency

My claim was approved on Tuesday the 9th of December. Since then there has been no response from them. The Panelbeaters are the one displaying urgency on my case and that's a huge concern. They have not even mentioned to the panel beaters that I have been approved. Towing Van's aren't able to arrive and simply take the car to the panelbeater company. There seems to be a lax response on my case as I am constantly asked to repeat myself on the chat groups with no way forward. I am appaled by this service and I expected more. Truly disappointed.

0
Replies (5)
Blink by MiWay
Blink by MiWay's reply17 Dec 2024, 15:30
Official
Hi Makhotla.

We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. 
 
Best regards, 
Team Blink 

MM
Makhotla M's update10 Jan 2025, 15:17
Reviewer Update
I have another issue where all my tools, my lock nut and my spare tire are missing. I am appalled by this service. I can't believe an insurer and be so negligent and nonchalant with regards to my claim.
MM
Makhotla M's update13 Jan 2025, 16:31
Reviewer Update
Still no urgency here
MM
Makhotla M's update16 Jan 2025, 19:25
Reviewer Update
Dear God... this company this *******. I would not recommend
MM
Makhotla M's update16 Jan 2025, 19:25
Reviewer Update
******* company.