MB
Matlhari B
1 reviews | Active since Nov 2019
01 Jun 2023, 18:51
Monthly payback drastically decreased.
I have been with Blink for over a year. Everything has been fine until now, the money I was supposed to get back was way less than what I received in the past. Upon enquiring I was told it is because I was not confirming my mileage and taking photos in previous months so they are clawing back the money. This makes no sense because I confirm every single month, and some of the months I took photos as requested. Today I am being told I was supposed to take photos every month. I don't know how I was supposed to take pictures every month when the app was not requesting any.
I cancelled on the spot.
Helpful (0)
Replies (1)0
Replies (1)Blink by MiWay's replyOfficial
02 Jun 2023, 08:12Hi there Matlhari,
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the right team and someone will get back to your shortly with feedback. In the meantime, please accept our apologies for any hassles we might have caused you.
Best regards
The MiWay Blink Team
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the right team and someone will get back to your shortly with feedback. In the meantime, please accept our apologies for any hassles we might have caused you.
Best regards
The MiWay Blink Team
Best regards,
Blink by MiWay's reply02 Jun 2023, 08:12
Official
Hi there Matlhari,
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the right team and someone will get back to your shortly with feedback. In the meantime, please accept our apologies for any hassles we might have caused you.
Best regards
The MiWay Blink Team
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the right team and someone will get back to your shortly with feedback. In the meantime, please accept our apologies for any hassles we might have caused you.
Best regards
The MiWay Blink Team
Best regards,
