1 reviews | Active since Apr 2019
MiwayBlink
"Anonymous (***) is noted as the Regular Driver. This vehicle is Comprehensively insured on RETAIL VALUE for Accident and Intentional Damage, Theft and Hijack, Window glass-only claim, Earthquake, Storm, Hail, Flood and Snow, Fire and Explosion, Liability to Other Parties. The vehicle is covered only for own damage in Botswana, Lesotho, Malawi, Mozambique, Namibia, eSwatini, Zambia and Zimbabwe when used solely for private purposes".
So let's start...I was the driver of the vehicle early morning hours on way to home,confused as I'm sure most people have found themselves with these bus terminal lanes turning green at 5am in the morning on a quiet road it is easily mistaken for a green light. So a Police officer in his private vehicle did not seem to notice the 1 vehicle on the road crossing and collided my right side of the vehicle (With a Tazz BTW) that damaged both right doors extensively that the airbags left blood all over...firstly this officer was on his way for his shift near the accident scene Mansfield avenue. How fast does a Tazz have to drive to completely take out both doors also he had no Insurance (take note). So SAPS arrived after ambulance and arrested me whilst the same officer was busy changing into his uniform for his 12hour shift with no scratch. So MiwayBlink did not even inspect the vehicle at precision towing and immediately called it a write off and refused t pay the towing service which they have an agreement with the towing company. 20K later. MiwayBlink just took a photo ofnthe two doors and refused to pay Anythng on the vehicle claim. They failed to communicate via cellphone via the app seeing that not everyone is getting the correct information in time. The excuse was there was a concent letter sent via email to be filled...with no.access to the document they claim to have sent. On the last day I was told I did not comply with the filling of the concent form and the claim is closed. That was the first time I revieved any feedback from MiwayBlink. I had to pay 15k as storage fees to get the car from the s**** yard. And so I also have to pay for the damage on the doors myself due to the dispute with MiwayBlink going for 3weeks and yet they deduct my premium. What a joke and bad customer service.
We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.
Best regards
The MiWay Blink Team
Best regards,
We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.
Best regards
The MiWay Blink Team
Best regards,
