TM
Tsepo M

1 reviews | Active since Oct 2023

10 Oct 2023, 09:36

Miway Blink poor service and misleading information

The 8th September 2023 I was involved an accident which resulted my car to be a write-off while insured by Miway blink . After several investigations done I was contacted by the insurance indicating that my claim might be rejected because their witnesses that allege I was under the influence,but the cops were present at the accident scene and they took down my statement and by law SAPS won't never take a statement of someone who is under the influence and there is no medical reports that insurance have to prove that I testes positive for alcohol. They using their own discretion of discredited information which their have received to one of the pupils that directly benefit from the company as it is a tow-truck business that brings business to them. Since I am black person and young the favors were against my odds due to my skin ***mentation. I would like to announce I will have. To take legal action against the firm for defamation of character/character ********ation. There is a racial card at play and it will have detrimental consequences and reputational damage towards.

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Replies (4)
Blink by MiWay
Blink by MiWay's reply10 Oct 2023, 09:43
Official
Hi there Tsepo 

We’re sorry to hear that you feel this way, and we can guarantee you that race has no bearing or effect on your policy or the outcome of your claim, in any way. We have passed on your query to the right team and someone will be in touch to sort this out and turn things around. .  

Best regards
The MiWay Blink Team
TM
Tsepo M's update10 Oct 2023, 13:41
Reviewer Update
Everything will be dealt with in court
Blink by MiWay
Blink by MiWay's reply10 Oct 2023, 15:02
Official
Hi Tsepo

As discussed with our agent, your case is being reviewed internally and you will be informed of the outcome in due course. We apologise for the inconvenience this has caused. 

Best Regards 
The MiWay Blink Team 
TM
Tsepo M's update11 Oct 2023, 12:03
Reviewer Update
I have to incur costs of extending the rental car at my own account and the insurance company has not concluded my claim within the 30 days and now I must account for the funds of extension . Such will be noted with the insurance board authority and other relevant stakeholders.