MiWay Blink - Claims process

The claims process was a mission, plenty of admin with constant checking in. My insurance ghosted me on my mails when i delivered my car to the panel beater and then delayed releasing payments to the panel beater to repair my car which costed me even more money than necessary due to them dragging it out.

They rose my premium by 30% as an “annual increase” and I’m still waiting 5months for my excess to be returned with no update or feed back.