1 reviews | Active since Sept 2019
Lebohang
I am so annoyed with this insurance, I signed up for an insurance but unfortunately I never got the car due to some personal reasons, I tried getting in contact with the insurance to cancel it the whole week over the WhatsApp but didn’t get help. Eventually I got help from Ntando Nkosi to cancel it then he said he wi cancel it and ask for a refund, which I never got!!! They debuted my account R1454,85 for a car which I don’t even have!!!
I tried to chat with them again after the debit order, chatting to Nkele Molele and she said she can’t help she will transfer me to legal department, guess what???!! I was transferred from MiWay Blink to MiWay and they are using two different systems, Given Chauke couldn’t help me because he’s working for MiWay not MiWay Blink.
He sent me an email to text MiWay and same WhatsApp numbers to text them which I find it useless because now they no longer replying me. I’m so annoyed and I will never get back to this insurance in the future. Their service sucks but they will quickly help you to sign up!!!!
We assure you that it is never our intention to upset you in any way.
We’re so sorry to hear that your recent experience with us has not been up to standard. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. Please accept our apologies for the frustration and inconvenience you have experienced.
Best regards
The MiWay Blink Team
We assure you that it is never our intention to upset you in any way.
We’re so sorry to hear that your recent experience with us has not been up to standard. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. Please accept our apologies for the frustration and inconvenience you have experienced.
Best regards
The MiWay Blink Team