JM
JOHANNES M

1 reviews | Active since Nov 2019

30 Apr 2025, 20:29

ignoring my cansellation letter.

Good day Miway team

I have sent you a cancellation letter and you have just debited my account , how is that possible?

0
Replies (4)
Blink by MiWay
Blink by MiWay's reply02 May 2025, 08:07
Official
Hi Johannes 

Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologize for the inconvenience you have experienced. An agent will be in touch to get to the bottom of this and sort things out. 

Best regards,
Team Blink 

JM
JOHANNES M's update02 May 2025, 12:17
Reviewer Update
image.png 33.62 KB
JM
JOHANNES M's update02 May 2025, 12:21
Reviewer Update
Kelebogile Mpoko saisd that I cannot redeem cashback on when I cancel policy before cashback is redeemed
Blink by MiWay
Blink by MiWay's reply02 May 2025, 15:09
Official
Hi Johannes 

We really appreciate your feedback and we want to do things your way. Please know that we are committed to delivering world-class service and to fixing things when they go wrong. 

Best regards 
The MiWay Blink Team