Frustrating

As much as they try making it easier by being on WhatsApp, it's really frustrating to always get a new agent whom you have to re-tell your query to. Some agents don't even read to understand your query & are just quick to give a deflecting answer without attempting to assist. As for Prudence Komape, I do not trust that person as she continuously **** to me throughout my claim process.

My vehicle was taken to the repairers on the 14th of October 2023. 1st estimated completion date was the 10th of November 2023, that was not the case. The second date was the 16th of November 2023, again, that was not the case. I told MiWay Blink about this & that both those days it would've been possible for me to collect my vehicle as I was in JHB both those weekends. All along I had car hire for 30 days which ended up expiring & MiWay Blink extended it by just a day. They are aware of the reasons why the vehicle couldn't be ready before the expiration of the rental vehicle, but they still allow care hire for 30 days. How is that fair on the client who desperately needs to be mobile? All this while, I missed 2 cash backs on their app

This is honestly a bitter sweet relationship I have with MiWay Blink. An insurer who basically pressurizes it's clients to write good reviews about them on HelloPeter.

I do not believe 2024 will end with my vehicle being insured with them.