CM
Cebisa M

1 reviews | Active since May 2012

02 Feb 2023, 11:24

Double debited

Worst experience from this insurance ever. I was double debited worse it was not even with he amount we agreed on. I was told to submit my statements which I did and was promised 24 hours I will have my money. Everyday I would inquire and 24 hours the money will be in my account the payment was processed. 7 days later still no money. Eventually I just decided to reverse the payment. Be warned these people make endless promises. Imagine the hustle one will have in an unfortunate event that you need to claim.

I don't even want them to call me. I'm a getting a new insurance and want nothing to do with them.

0
Replies (1)
Blink by MiWay
Blink by MiWay's reply02 Feb 2023, 11:30
Official
Hi there Cebisa

We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver. This is unacceptable, and we apologise for the inconvenience and frustration you have experienced. Your feedback has been escalated and your details have been passed on to the right team, we’ll remove them from our system. Please let us know if we can assist you with anything else.

Best regards
The MiWay Blink Team