Disgusted client!

Miway blink is truly proving to be a huge disappointment. Their service and turn around time is pathetic. I regret ever insuring with them. I had an accident on the 14th September and to date my claim is not paid yet it is settled. I requested a call back from management this morning at 8am however no one has since rep****. The consultant kgate made false promises as though he is helping. He promises to call but doesn't. He is delaying in calling the finance house for a settlement letter and natis letter passing the buck. My debit for the finance will go through on the 25th and the claim is still not settled. How do i get feedback if no one gives me feedback. When will my claim be settled. This is costing me financially. Please may I receive help urgently. I am not taken seriously yet this is a serious matter. I wouldn't advise anyone to insure with miway blink ever.