Complaint

I have the most horrible service from this company. I had an accident on the 10th Of December and my car has not been fixed. The advirsors are useless, the call centre is horible, you can’t even get through to them. Everybody tells you that they will get some one to call and they never do. My claims handler is Prudence Komape, who has never spoken to me. I was assigned a penalbeater who called me on the 10th of Jan saying that they can book me on the 6th of Feb which was unacceptable for me and I requested that they get me another service provider to assist, no contact from miway😏. I called last week on the 16th and spoke to Nhlhanlha Nkosi, another useless advisor. He asked me to send him the quote i got as I now wanted to be paid out because of horrible service I am having. I send him the quote on the 16th and he rep**** that he will discuss with assessor. I have not gotten feedback. This is appauling service.